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Call now! (ID:252731)
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Customer Support


Context Help

If you get lost inside our web hosting Control Panel, the first step you should take is to click the Help button, which is visible on each page. A popup will show up. It comprises exhaustive info about all the actions that you can carry out on the page in question. Each pop-up window opens on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a huge collection of tutorial videos illustrating how to use our Control Panel. They're designed for those of you who would like to see how things are getting done instead of just reading articles. Thus, anyone can swiftly become familiar with our web hosting Control Panel by simply watching our step-by-step tutorial video clips.

F.A.Q.

If you can't find the solution you are looking for, have a gaze at our comprehensive Frequently Asked Questions database, which comprises questions asked by real users and offers practical solutions. We periodically update our FAQ database with new Q&A's in order to encompass all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't find the solution you are looking for in the FAQ database either, we have a excellent team of technical support engineers available 24/7 and ready to assist you with any issue. Each trouble ticket you open will be replied to within 1 hour (the average trouble ticket response time is about 20 minutes), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 252731

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com